Will Fletcher
Will Fletcher - Operations Director

Hi I am Will, Happy Futures Operations Director.

I have a wealth of experience in working with individuals on a one to one basis.

With over eight years’ management experience in the fitness industry, I have been involved in assessing and supporting individuals to achieve goals. I managed my own personal training business and specialised in diet, nutrition, posture and rehabilitation.

At Happy Futures, my role will be to oversee all of the company operations, outcome based support, human resources, new developments and marketing. I am currently completing a qualification, Chartered Institute of Personnel and Development (CIPD).

During the last fourteen months, I have been working at Happy Futures in a support role, this ensured that I built a strong knowledge base and gained an understanding of the foundation of the business from grassroots.

My role as Operational Support Director is to manage and direct the organisation to deliver strategic and tactical activities related to Happy Futures domiciliary care business to ensure the highest standards are maintained across the business and the vision remains quality based.

I will oversee all aspects of the business performance and functions. Compliance with Care Quality Commission regulatory requirements, Compliance with Health and Safety Legislation is pivotal to ensure the business is meeting its core objectives and our processes are seamless.