Hi I'm Lucy Fletcher Business Support Manager.
Having previously worked in management roles in other fields I have a good knowledge on strategic business.
I have worked as Angela's personal assistant for a year and feel that I have gained knowledge and experience on how to support the managers and staff in line with business needs.
I have recently completed a CIPD level 3 course which has given me more knowledge surrounding HR issues and will be providing support in this area.
My new role enables me to be closer to the individuals and staff to be able to make autonomous decisions at grass roots in relation to operational management.