Lucy Fletcher
Joanne Metcalfe - Registered Manager

Hello I am Joanne Metcalfe the Registered Manager for Happy Futures North Yorkshire, Domiciliary Care Office and Skills Centre.

I have 18 years experience of working in the care sector. In the past I have gained experience in working with individuals who require positive behaviour management.

In my previous Management roles I was employed in specialist services supporting individuals with learning disability, mental health and complex needs.

I have experience in managing both nursing services supporting individuals with acquired brain injury and managing residential care homes.

At Happy Futures I oversee the management of the domiciliary care office and skills centre. My past experience of supporting individuals in the community with complex needs has been very beneficial to the organisation.

I am skilled at delivering support to individuals with a diagnosis of Autism and Asperger's. I am also adept at supporting individuals with profound and multiple learning disabilities.

I oversee quality control and compliance within the company

I really enjoy the challenge of delivering outcome based person centred support.